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Definition: A certification that focuses on aligning IT strategy with business objectives and improving IT service delivery. Key Components: IT Governance: Ensuring IT aligns with business objectives. IT Financial Management: Budgeting and cost management for IT resources. Service Management: Delivering and...

Definition: A framework for developing and progressing IT professionals through various leadership roles. Levels: Entry-Level IT Roles: Basic technical support and administrative tasks. Mid-Level IT Roles: Managing small teams, projects, and specialized areas. Senior IT Roles: Strategic planning, high-level management, and...